Streamlining Processes and Providing Knowledge for What’s Important
IBTX provides our clients easy access to resources that create a better customer experience. Whether you are interested in learning more about insurance and risk management strategies or need to report a claim, the tools listed below are available around the clock to support your business.
Online Payment Options
Credit Card Authorization Link
IBTX is making payments by credit cards easier. Pay IBTX online using our secure credit card authorization portal.
*Please note that fees apply, and this process does not pay directly to a carrier*
Secure Virtual Check
IBTX is making payments by check easier. Pay by check online using our Secure Virtual Portal.
Interactive Agency Resources
Client Self-Service Portal
Login to IBTX’s 24/7 client portal, which provides you access to carrier information, policy forms, ID cards, IBTX company information, online resources and more.
IBTX Automated Bonding Portal
Powered by our partners at Propeller, IBTX has automated the process of securing a surety bond electronically. A full selection of bonds in the state of Texas is easily accessible from IBTX’s Automated Bonding Portal. With no hassle, no delays, and an easy payment process, this is a low-touch, simple alternative to traditional bonding.
Report A Claim
You can also contact an IBTX claims representative to report a claim or ask any questions regarding claims. Use the contact information below or download a PDF form to continue.
Property Change Request
Use the form below to request a change of Property through our insurance service team.
Client Online Solutions
Visit IBTX Online to access a database of educational resources covering our full range of solutions and services.
IBTX North American Construction Opportunities Initiative
Visit your personal IBTX online bidding opportunities portal for updated North American bidding reports.
Franchisees for Success
Interested in what the Franchisees for Success program could bring to your franchise? Fill out our webform and we will see what solutions IBTX can bring to you.
“The folks at IBTX have done a wonderful job for us here at SAOCO throughout this past year. IBTX has met all of our expectations with regards to HR, Safety and Worker Compensation Coverage and Support this year. Thank you for the support in turning around our old, somewhat effective, HR program into a more productive, efficient and employee supported system.”