Client Resources

Client Resources

 

Streamlining processes and providing knowledge for what’s important.

IBTX provides our clients easy access to resources that create a better customer experience. Whether you are interested in learning more about insurance and risk management strategies or need to report a claim, the tools listed below are available around the clock to support your business.

 

ONLINE PAYMENT OPTIONS

Credit Card Authorization Link

IBTX is making payments by credit cards easier. Pay IBTX online using our secure credit card authorization portal.

*Please note that fees apply, and this process does not pay directly to a carrier*

Credit Card Payment

Secure Virtual Check

IBTX is making payments by check easier. Pay by check online using our Secure Virtual Portal.

Access Portal


 

INTERACTIVE AGENCY RESOURCES

Client Self-Service Portal

Login to IBTX’s 24/7 client portal, which provides you access to carrier information, policy forms, ID cards, IBTX company information, online resources and more.

Self-Service Portal

Report A Claim

You can also contact an IBTX claims representative to report a claim or ask any questions regarding claims. Use the contact information below or download a PDF form to continue.

Email: claims@ib-tx.com
Phone: 866.883.9995
Fax: 866.883.9996

Property Claim General Liability Auto Claim WC Injury


 

CLIENT ONLINE SOLUTIONS

HR on the Go

Visit HR on the Go for vital HR needs including company information, benefits election, tie off tracking and much more.

HR Resources Portal

Succeed Management Solutions

IBTX’s complete risk management service center. Includes Certificate of Insurance tracking to manage tenant, supplier, vendor and sub certificates of insurance.

Access Portal   Watch Demo


 

PROGRAMS

Franchisees for Success

Interested in what the Franchisees for Success program could bring to your franchise? Fill out our webform and we will see what solutions IBTX can bring to you.

Franchisees Request Form



 

Testimonial

“The folks at IBTX have done a wonderful job for us here at SAOCO throughout this past year. IBTX has met all of our expectations with regards to HR, Safety and Worker Compensation Coverage and Support this year. Thank you for the support in turning around our old, somewhat effective, HR program into a more productive, efficient and employee supported system.”

San Antonio Packing Co.