IBTX Strengthens Employee Benefits Team by Hiring Penney Ryan
Irving, TX, February 3, 2014 – IBTX Risk Services announces the hiring of Penney Ryan for the role of Benefits Account Manager in the agency’s Irving office. Ryan will be involved with our benefits clients, ensuring high-end support including enrollment support, carrier placement and acting as a liaison between employers, employees and the carriers. She will also be responsible for all client servicing, from invoicing issues, access to care, claim issues and many of IBTX’s other personal client care areas.
Ryan comes to IBTX with more than seven years in the account management field and additional client relations experience. She maintains a resident insurance license for Texas as well as a non-resident license in OK and MO, and is also a certified benefit consultant.
“My main responsibility is to ensure that our clients have a wonderful IBTX experience,” says Ryan. “I would like to set an example of excellent customer service, retaining our current customers as well as helping to grow our business. I expect to further my expertise through continuing carrier education as well as tapping into the wealth of knowledge my colleagues possess.”
Her biggest career accomplishments rest in our client-first mentality, exceeding expectations in service and her knowledge in the employee benefits arena. Her goal will be to deliver IBTX’s clients the best possible experience and share her passion for her work and helping people, whether they are a fellow team member or client.
About IBTX Risk Services
IBTX Risk Services is a global enterprise dedicated to delivering risk management and insurance services to businesses of all sizes while mitigating client risk, improving profit margins and instilling a sense of security. Services include business insurance, health & benefits, safety and loss control services, surety bonds, wealth management, human resources consulting, claims advocacy and personal insurance. With offices across the southwest, IBTX works with a variety of industry verticals, with expertise in construction, oil and gas and manufacturing to help resolve business issues and achieve success.